#Reverb lp refunded how to#

Reduced chassis, package size, and weight.RH3 (Real Weighted Hammer Action 3) keyboard.High-output amp section produces plenty of volume.Rich, dynamic acoustic piano sounds that are enjoyable to play.High-quality musical instrument produced by expert craftsman in Kyoto, Japan.The high-output amplifier and speakers accurately reproduce a realistic piano sound, while Korg's flagship RH3 keybed enables expressive performances. The flat-top cabinet looks stylish even when the key cover is closed. The LP-380 provides a brilliant piano sound in a low-profile, slim design. Recorders, Classroom & Plastic Instruments.Signal Processors, Converters & Preamps.Please note that payment processing fees and bump fees are not prorated on partial refunds. For partial refunds, you will be refunded Reverb's 5% selling fee in proportion with the refunded amount. You will be refunded Reverb's 5% selling fee for refunds issued in full. When you accept the return of an item you've sold on Reverb, and you've selected the 'Issue Refund Upon Return of Item' option, Reverb expects you to complete that refund within 48 hours of receiving the item back from the buyer.

#Reverb lp refunded how to#

In most situations, you can provide a return shipping label at a discount via your Reverb Orders page.įor a step-by-step guide, check out How to Purchase a Return Shipping Label through Reverb. In damaged or not as described situations, if the item is being returned back, the seller is responsible for that return shipping cost. This also includes orders that were paid by the buyer but not shipped out within our 3 business day time-frame. Outside of your individual Shop Policies, buyers are protected by our Reverb Buyer Protection on anything that arrives damaged or not as described, if issues are brought to the attention of Reverb or the seller within 7 days of delivery. If the buyer has requested a return outside of the allotted time to do so, let them know and politely decline their request. If the buyer has reached out within the days allotted for a return, you are expected to accept their request under the terms of your policy. Review your return policy to evaluate whether the buyer is eligible.

Reaching out via live chat may delay the timeline in which we can assist you if an email thread is already active. If you have a current support ticket open with Reverb, it is always best to communicate directly with that email thread. If the buyer does file a support ticket with Reverb, one of our Customer Experience Representatives will be in touch via email to discuss the case and provide the next steps. It is always a good idea to request documentation of the issues (photos, videos) from the buyer, so you can troubleshoot further. Reverb also encourages buyers to contact sellers when any issues or questions arise.

If there are any issues with an order, the first thing you should do is get in contact with the buyer directly via the order messages. Accepting an item back for a replacement (if available).If an agreement is made with a buyer through the Reverb message system or with Reverb Staff via a Reverb Support ticket, live chat, or phone call, we require that the agreement made is honored. Any restocking fees associated with a return.Who will be paying for the cost of return shipping on items that are being sent back to you.The time frame that returns are accepted.You are also expected to honor and list your policies on returns and refunds in your shop policies and on individual listings.

More Information What does Reverb expect out of sellers?Īs a seller using Reverb, you are expected to respond to all refund requests within 48 hours of submission. How long do I have to complete my refund? What to do if a buyer reports issues on an order? These policies will vary from seller to seller. This means that each seller is responsible for their individual shop policies on refunds, returns, and exchanges. Reverb is an online marketplace consisting of independent sellers who manage their own shops.